Patient Center

At Scarbrough Family Eyecare we believe in continual improvement of our services. Please take a few moments and share your experience with our office. We appreciate your feedback!

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Online Forms

Speed up your visit by completing the necessary form(s) below. For your convenience, you can either fill the form(s) out online or download and print the form(s) and bring it with you to your appointment.

Patient Information Form - Download & Print


Payment Options

Scarbrough Family Eyecare believes in the value of eye care for you and your family. We have products and pricing to accommodate all budgets. Our office participates in most insurance programs. To learn more about our payment options, please call our office directly.

Our office accepts cash, checks and major debit and credit cards including MasterCard, Visa, Discover and Care Credit.

  • Flexible Spending Plans
  • Health Savings Accounts (HSA)
  • Medical Savings Accounts (MSA)
  • Cafeteria Plans for most of your eye care needs

All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.

Participating Insurances

Most insurance plans are accepted at our office. Since there are so many plans and coverage varies widely, please call us to find out if your plan covers care in our office. Our staff will verify and explain your benefits before your visit, at no charge.

  • Blue Cross Blue Shield
  • EyeMed
  • Medicare
  • Priority Health
  • SET-Seg
  • Tricare
  • VSP

Frequently Asked Questions

Why is my personal background important?
Your doctor will review any current vision problems, your general health, as well as discuss your hobbies and lifestyle requirements to better tailor the examination to your needs.

What can I expect from the overall exam?
In addition to determining your prescription, or how well you see up close and far away, your eye examination will also check to make sure your eyes are healthy. We will test your color vision, depth perception, as well as check for any early indicators of possible eye disorders, such as cataracts, retinal problems and glaucoma. Ultimately, the elements of your exam will be determined by the doctor.

Why does the doctor ask me, "Which is better, one or two?"
Your doctor will ask these questions during the portion of the examination when your prescription is established. We will ask you to compare a series of lenses to determine which is clearer for you. As the differences become less noticeable, we will be closer to finalizing your prescription. For this reason, if you're having a hard time choosing between the options, it's a good thing!

What is the test with the puff of air for?
The puff of air measures the fluid pressure in your eyes. This is an important test, as high pressure may be an indicator of glaucoma.

Why is it necessary to know my blood pressure?
High blood pressure can affect the blood vessels in your eyes and can lead to future vision problems.

Why am I asked to follow a light with my eyes?
This test is used to determine how your pupils and eye muscles react, and is important in assessing neurological function.

Is it necessary for the doctor to dilate my pupils during the exam?
Pupil dilation is not always necessary. We will make this decision during your exam. If required, this painless process is like opening a door so the doctor can fully exam the retina. Dilation can also help detect diseases like diabetes, high blood pressure and macular degeneration.